Shipping policy

Shipping Policy

Thank you for shopping with Paula's Pottery!

Processing Time

All orders are processed within 2–5 business days before shipment.

Shipping Time

Estimated delivery times:

  • United States & Canada: 7–15 business days
  • International: 7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, holidays, or carrier delays.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Incorrect Addresses

Please ensure your shipping address is entered correctly. Paula's Pottery is not responsible for orders shipped to incorrectly provided addresses.

Delays

While we strive to deliver orders promptly, unexpected shipping delays may occur that are beyond our control.